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Shipping & Returns

Shipping
- Orders shipped USPS are shipped within 3 days, but normally the next morning.
- Items under 13 oz are shipped Monday - Saturday
- Items over 13 oz are shipped Monday - Friday

International shipping
- There is no tracking for international orders past "acceptance" since once the items leave the country the tracking no longer functions in many foreign countries.
- International order can sometimes take a very long time to arrive, they often get held up in customs or backlogged on air flights.


Warranty
- Due to the unpredictability of ACM products no express warranty is given on any products unless stated in the description, however if there is a problem please contact us and we'll do what we can.
- Some more high end items (like HS5 products and Siegetek) have warranties from the manufacturer (that have almost never needed to be used due to the almost non-existent failures).

Returns
- Returns made after 30 days are conditional and will be evaluated by occurrence.
- If item is still in packaging and unused buyer pays shipping and receives a full refund (no restocking fee).
- Returns of used items are evaluated by occurrence.
- For any returns that have other complications like the parts have been installed, are faulty or have some other issue please contact us using the contact form.

 

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